top of page

Refund and Cancellation Policy 

How do I cancel a therapy session?


You can cancel a therapy session up to 24 hours before the start of your session by deploying
the following steps:


Click on Happiness Coach
Select My training sessions
Select Upcoming session
Select Reschedule/Cancel session
Select Cancel session
Confirm your cancellation request


How do I reschedule a therapy session?
You can reschedule a therapy session up to 24 hours before the start of your session by
deploying the following steps:
Click on Happiness Coach
Select My training sessions
Select Upcoming session
Select Reschedule/Cancel session
Select a date on the calendar
Select a time you wish to reschedule to
Confirm your reschedule request

​

How can I get a refund?
Once you cancel a session, the payment gateway will process your refund. Please allow up to
14 business days for the same.
If you have not received your refund by then, please email us
at support@thap.app

bottom of page